This comment is definately realavent to the previous post. This was a great response. I couldn't have said it better myself!
One thing Nicholeen didn’t mention was that this mom should try hard to find the positives in your son. It sounds like she can only think of negatives associated with her son right now. Of course that is part of teaching self-government, praising at a rate of 5 or 6 to 1 criticism. I can totally relate because I do have a child that drives me crazy and I tend to focus on the negatives rather than the positives. When I look for the good, this child’s behavior is so much better. Interestingly, this kid is soooo much like I was at that age. (Darn! I was hard to get along with! )