conflict in the workplace

Dealing with conflict is tough! Some days it seems like everyone is against you. No matter what you do, someone is offended and takes it personally. Then you take it personally. Then you start fantasizing about how you are going to get even. That night you talk to all your friends about what you ‘might do’ to teach the enemies a lesson. You don’t know how to resolve a conflict, so you plan for revenge instead. Then you take action and end up making wrong choices and ruining relationships.